- OperatorGophoenix Solutions Limited
- Established2018
- Game Types19 categories, 1,000+ pokies
- Deposit MethodsCards, e-wallets, crypto, Neosurf
1. What are cookies?
Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device, remember information about a visit and support particular functions. Cookies do not normally contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be linked with other information that we hold about you.
We may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, such as remembering preferences, measuring website use, helping us understand how pages are used and supporting security. In this policy, we use the term cookies to refer to cookies and similar technologies unless we say otherwise.
Cookies may be session cookies or persistent cookies. Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active can vary depending on its purpose and the settings of your browser or device.
Why we use cookies
- To make the website function correctly and support essential features.
- To remember settings, preferences and information entered during a visit.
- To help protect accounts, transactions and the website from fraud, abuse and other security risks.
- To understand website performance, visitor numbers and how users move through the website.
- To improve content, navigation and the general user experience.
- To support relevant communications, advertising or promotional measurement where permitted by law and your preferences.
2. Types of cookies we may use
Strictly necessary cookies
These cookies are needed for core website functions. They may support account access, session management, navigation, security controls, responsible gambling features and the operation of pages or services you request. Because the website may not work properly without them, strictly necessary cookies generally cannot be disabled through a cookie preference tool. You may be able to block them through your browser, but doing so could prevent parts of the website from operating.
Functional cookies
Functional cookies help remember choices you make, such as language, region, display settings or other preferences. They can make your next visit more convenient and may reduce the need to repeat information. If you do not allow these cookies, some features may be less personalised, although you may still be able to use essential parts of the website.
Analytics and performance cookies
Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on a page, browser type, device type and general location information. We use this information in an aggregated or otherwise managed form to identify errors, monitor performance and improve the website. These cookies do not necessarily identify you directly.
Advertising and measurement cookies
Where applicable and permitted, advertising or measurement cookies may help us understand whether promotional content has been viewed or whether a visit followed a particular campaign. They may also help limit repeated advertising or make communications more relevant. We will seek consent where required for this type of cookie. You can withdraw or change your choice at any time using available preference controls or your browser settings.
Third-party cookies
Some cookies may be placed by service providers that help operate, secure, measure or improve the website. These providers may process information in accordance with their own privacy notices and contractual arrangements. We do not control every cookie that may be placed by an external service, so you should review the relevant provider's information where appropriate. Third parties may change their technologies, purposes or cookie settings from time to time.
3. Cookie choices and browser controls
When you first visit the website, you may be shown a cookie banner or preference tool. This may allow you to accept, reject or customise non-essential cookies. Your choices may be stored in a cookie so that the preference tool does not ask you again on every visit. If you clear your cookies, use a different browser or use another device, you may need to set your preferences again.
You can usually manage cookies through your browser settings. Most browsers allow you to view cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is stored. Instructions differ between browsers and devices, so consult the relevant browser or device support information for guidance.
- Open your browser or device privacy settings.
- Find the section dealing with cookies, website data or tracking.
- Choose whether to allow, restrict or delete cookies.
- If available, review and save your preferences for this website.
Blocking or deleting cookies may affect your experience. For example, you may need to re-enter information, lose saved preferences or be unable to access account or website functions that rely on essential cookies. Disabling analytics or advertising cookies should not normally prevent access to basic website content, but some features may not operate as intended.
Some devices and browsers offer additional privacy controls, including settings that limit tracking or prevent cross-site data collection. These controls may not affect every technology used by the website and may not be recognised by every service provider. You should check the settings available on each device and browser you use.
4. Cookies, privacy and responsible gambling
Cookie information may be combined with account, device, technical or usage information where this is necessary for legitimate business purposes, service delivery, security, compliance or other purposes explained in our Privacy Policy. We take reasonable steps to handle personal information in accordance with applicable Australian privacy requirements and our internal security practices.
Cookies and similar technologies may also support responsible gambling and customer protection measures. For example, they may help maintain a secure session, recognise account activity, provide access to account controls or support the display of important notices. They do not replace the need for you to monitor your gambling and use the tools or limits available through your account.
You must not attempt to bypass security, age or location controls, technical restrictions, responsible gambling measures or other safeguards by changing device settings or interfering with cookies. Any use of the website remains subject to applicable laws, our Terms and Conditions and any responsible gambling requirements shown on the website.
Changes to this policy
We may update this Cookies Policy when our website, technologies, services, legal obligations or business practices change. The updated version will be made available on this page and may include a revised effective date where appropriate. We encourage you to review this policy periodically so that you understand how cookies are used. If a change requires renewed consent, we will provide a suitable notice or preference option.
Questions and privacy requests
If you have questions about this policy, wish to understand how information collected through cookies is handled, or want to exercise a privacy right available to you, please use the privacy or support channel made available on the website. We may need to verify your identity before responding to a request. Some requests may be subject to exceptions, conditions or legal requirements.
